Quick Neo SL 50 pts. This video goes over how to use the controller to get the most out of the bike. Can I ride faster than 15mph? The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! How long does it take to charge the battery? The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. you have Bluetooth enabled on your phone. First-time users receive five free maps for three months. Update files are available for remote repair, please contact CSG warranty. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Its a bitter truth that these useful electric bikes come with such error issues. This cage replaces the bottle cage situated on the seat tube of the bike. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Though this is not currently offered further development of the app will provide GPS navigation aids. Thus, this article will show you the electric bike error codes in detail. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. The X35 motor system is light, powerful yet extremely compact. It uses a widget technology and allows users to completely set up the information they need to see. If this method does not work, unplug the throttle from your kit and get a new one. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. Or did you get the firmware update? If you do not get any power to the display then you should start with the battery as well as all the connectors. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. No word from dealer so far. caring for your electric bike to find our top tips for maximising battery life. Save my name, email, and website in this browser for the next time I comment. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Let it cool down before using the bike again. Good Evening, Seems to be a real issue with this battery after reading this thread. Therefore the throttle will have the same speed level/grade limit set on the PAS. Bikes ready for 48-hr dispatch. You may not get power if any of those are bent or do not contact properly. Uncomplicated, painless, and very sleek. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Ensure none of the pins is bent and are all in line with the arrows. GAIN TECHNICAL SPECIFICATIONS GEOMETRY SIZE 1 - SEAT TUBE (C-T) 2 - TOP TUBE (EFF) 3 - HEAD TUBE 4 - CHAINSTAY 5 - BB HEIGHT 6 - BB DROP 7 - WHEELBASE 1016 1022 1037 1051 1067 8 - HEAD ANGLE. Save my name, email, and website in this browser for the next time I comment. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Also that Mode is invisible to you in that situation. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. If you reached this page while searching for other errors, here are some links that might help: If pressed again the unit will vibrate twice to let you know that no assistance is being offered. In this article. Restart the system. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Charge the battery within the appropriate temperature ranges. Do I need to pedal to ride this bike? We would encourage you to try all three out and see which works for various terrain. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). Power supply problem in the HMI bus. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. If you are new or planning for purchasing an electric bike, then this guide is for you. The app will show if there are any errors in the bicycles electrical system. If the problem persists, contact your eBike dealer. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. The male and female prongs should have a positive connection. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Click the owl icon to create an account if you don't have one already. The button itself is surrounded by an LED display that illuminates when the button is pressed. If the problem persists, contact your eBike dealer. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. 0000010427 00000 n 0000000776 00000 n This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. Clicking on the stopwatch icon opens up the activities section of the app. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Saturday: 9am6pm My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. At that point turn off the RE. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. To do so you would have to remove the bottom bracket and crankset. Error in the communication with the Battery Pack. Simply plug the bike into a household socket using the supplied charger and cable. Hello, this is Evan Larry. Put it on charge and linked the app and it reported error 201. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Monday: Closed Inspect the motor sensor and peddling sensor wires. Avoid large power demands while this error is active to prevent deterioration. Bosch Battery Pack Owner's Manual. Thanks. Current supplied by the Battery Pack is too high. Make sure your ebike is powering on and your display panel lights up. If the error persists, disconnect the accessory. Find out which bikes won big in Bike of the Year awards 2020/201. So, lets find out the common errors and their codes. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Battery Charge 25 pts. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. The app raises interaction between bike and rider to a new level. 0000001809 00000 n Error in the Error Database System. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Getting error codes are something that no rider wants to see. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Let us know if you have any other questions. Shop Now and Save with Free Shipping in the US. Yes, our e-bikes are pedal-assisted and require rider input at all times. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. In any case, here are a list of potential error codes. Is there a site to buy parts for MZZK E Bikes? Please check the battery Pack connector. I took the bike to a local shop that promised they could work on the firmware. Battery connection problem. 0000003701 00000 n The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Repeat the process described above to select level 2/Amber and level 3/Red. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Not really sure what else to suggest here if there are no codes shown off. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. 0000030299 00000 n I have had a error code that shows itself on my ebikemotion app while riding. Here is the issue: after the ride I review my activity but I don't see any error message. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Interested in a Bike with an Ebikemotion Drivetrain? With the app, you have a wealth of ride information at your fingertips. Try to restart the engine. Swipe right to left to switch between speed and map display. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. If the problem persists, contact your eBike dealer. If the system locks, please restart the eBike System. You can find more detailed information about the companion app in our separate MAHLE app blog. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. New riders may not know all these error code facts. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Restart the eBike System. You will need to return under warranty to a dealer that has the required cable. If the error remains, try a new controller after unplugging the brakes. White: 75% of the battery or more remains. 0 Battery Pack sensor damaged. Its on a dual motor e cells super monarch. Saturday: 10am5pm TuesFri: 10am6pm If there is no change, check the connection or try a different charger. Check if your battery has an on/off switch. 0000010726 00000 n This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. <]/Prev 778070>> endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream If you are getting error code 08 (throttle issue) first check throttle connection carefully. It will switch into an emergency mode or stop working completely. If this persists, consider replacing the controller. Check the cable; try unplugging and replugging. Every error code defines different issues with the bike. I got the same problem. I am delighted with the machine super fit. Frame: Addict eRIDE Disc HMX. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. (435) 214-7287 So long story short I am getting a motor sensor error when I try to use my throttle. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Charge the battery within the appropriate temperature ranges. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. For any error, your electric bike will flash a light indicator or display an error code. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. Yes, by default each motor map is set to 100%. At this time, you should open the eBike app from your smartphone and can get the detailed error description. What electronic drive system does it use? Upon opening the app you will then be asked to enter your email address and password. Thanks Have you tried the recommendation of charging it for a while? endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Check connection or contact your authorized dealer. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Each of which offers a slightly different power configuration for each resistance level. After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Instead, a port located just above the bottom bracket provides easy access to charge the battery. Underneath that is an explanation of each app feature and how to access them. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Current supplied by the Battery Pack is too high. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? With a computer, you can reboot it. Stop charging and allow system to rest for 30 minutes with bicycle turned off. Check for silicone interference, corrosion damage, or loose or damaged cables. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. Bosch Active Line 25kph Drive Unit Manual. Is the battery and /or motor replaceable? This is the MAHLE X35 SmartBike System. Charge your battery for at least 30 mins and check if the voltage value increases. Ray To fix treadmill problems associated with slippage, align and tighten the running belt. Devices that are Ant+ only are NOT supported. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Why would this be useful? 0000009524 00000 n Got a new Ribble e-bike and want more assistance with how exactly it works. Just like any other machine, electric bikes break down. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. For a better experience, please enable JavaScript in your browser before proceeding. Please check the remote connector. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. At which point the LEDs should turn white and then release. I just got this too. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. EBM App Activation 50 pts. Upon your first time using it, youll encounter a login screen. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. All of which can only help to enhance your e-bike riding enjoyment.
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