Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). Then, an interview with a team leader. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology View Company Profile The Company: As the first group of interns to have an entirely online program, we spoke to some of the cohort to understand how they dealt with the challenges of working remotely, and some of the unexpected positive aspects of the virtual program. Refine search. Lamentamos pelo inconveniente. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/ Stay connected with us and be among the first to learn about new job opportunities. los inconvenientes que esto te pueda causar. para informarnos de que tienes problemas. You're a solution-provider, with a real passion for providing platinum . Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . There will be a roleplay session during the interview to assess your potential for delivering good customer support. Surprising. To prepare for it, we recommend that you familiarize yourself with our. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. 2023 Bloomberg Finance L.P. All rights reserved. In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. Get premium, high resolution news photos at Getty Images For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. An important lesson that Bloomberg and my team taught me was that career development is neither just linear, nor just vertical. You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Life at Bloomberg is many things, but it is never dull. Would you like to review them now? Skip to Main Content. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients. The training will teach you financial concepts, data, and the functions of our state-of-the-art Bloomberg Terminal. Bloomberg is an equal opportunity employer and we value diversity at our company. Ive always been interested in working with the media, but I never thought I would stumble upon customer service as a career. Bloomberg Multilateral Trading Facility (BMTF & BTFE). Bloomberg Customer Support Representative jobs Filter. Onze To be successful we need people and teams who have the passion and pace to deliver to our clients. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. Back. Which is why were a truly global company. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. We are responsible for managing, interpreting, and enhancing Fixed Income data. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. The advantage of working like this is that it promotes innovation and efficiency. verdade. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. Global Customer Support, EN - FR at Bloomberg LP New York, New York, United States 526 followers 500+ connections Join to view profile Bloomberg LP Fordham Gabelli School of Business About. So, why does it take so long to train people to answer phone calls? Bloomberg check . Bloomberg Customer Support is the right fit if youre professional, personable, intelligent and love to help people out. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Find our 2022 Bloomberg Customer Support Representative job description for Bloomberg located in New York, NY, as well as other career opportunities that the company is hiring for. Here are some resources and tips to help you prepare for your interview and learn more about Bloomberg and the role. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Our teams consist of individuals who are analytical, organised and results oriented with a passion for great customer service. 67 jobs - Page 1 of 5. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. The estimated base pay is $40,667 per year. Are you passionate about working in the financial markets and by the prospect of providing technical support for the world's leading financial professionals? Life at Bloomberg is many things, but it is never dull. All representatives are at least bilingual, some are even trilingual. Which is why were a truly global company. By region Americas +1 212 318 2000 Europe, Middle East, & Africa +44 20 7330 7500 Asia Pacific +65. Customer service is available weekdays from 8:30 am to 5:00 pm ET. The average salary for a Customer Service Representative is $36,184 per year in United States, which is 17% lower than the average Bloomberg L.P. salary of $43,874 per year for this job. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. And doing the right thing by our people, our customers, our communities and our planet is also the best thing for our business. inhouse . Salary Search: 2023 Bloomberg Customer Support Representative - Portuguese Speaker salaries in New York, NY; See popular questions & answers about Bloomberg; Solutions Engineer - Environment Support Solutions. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. Get started with your Free Employer Profile, All Customer Service Representative Salaries, average salary for a Customer Service Representative is $36,184 per year in United States, The Ultimate Job Interview Preparation Guide. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Youll never stop learningwell invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Which is why were a truly global company. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. job title, keywords. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Posted Feb 7, 2023 - Requisition No. Some related job titles areCustomer Service Specialist salaries with median pay of $41,669,Customer Service Associate salaries with median pay of $38,241,Call Center Representative salaries with median pay of $35,971,Financial Services Representative salaries with median pay of $59,658. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. om ons te informeren over dit probleem. phone, messaging, etc. Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. las molestias. As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. This is a great opportunity for graduates of finance, accounting, economics or a related discipline to begin their finance career with us. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. Stay connected with us and be among the first to learn about new job opportunities. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. I work in both a team environment and individually to overcome difficult situations. Average salary for Bloomberg L.P. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. You have one or more applications created by recuiters on your behalf. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Our alumni have a diversity of successful career paths to: Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering as well as Advanced IT roles. Be willing to learn, be proactive, and be prepared.. Locations Companies For Employers Amazon Jobs News Login 2023 Bloomberg Customer Support Representative - French, German or Portuguese speakers We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Apply to Data Analyst, Customer Service Representative, Receptionist and more! Representative Dan Newhouse, a Republican from Washington, left, and Representative Andy Barr, a Republican from Kentucky, are seen during a House Select Committee on the Strategic Competition. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Were committed to building a diverse and inclusive workforce. Industry-standard and bespoke benchmarks across asset classes. Join or sign in to find your next job. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. The Global Customer Support team operates out of the Bloomberg New York, London, Tokyo, Hong Kong and Singapore offices. The team works with and serves internal employees too. Contact us, and our experts will guide you through developing your solution or build it for you. Surprising. Based in Central London, the team is responsible for the whole of the Europe, Middle East and Africa region. I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. And we never stopped. The second interview was 1h long with 2 managers, general questions again for the 1st half . From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Si continas viendo este mensaje, The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Salaire moyen chez Bloomberg L.P. de Customer Financial Service Representative : 80 484 $. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. An email has been sent to containing a link to reset your password! The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. The Company does not provide benefits directly to contingent workers/contractors and interns. The BCS training program, spanning nine weeks, encompasses instructor-led sessions, guided activities, coaching and application. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. Purposeful. Well get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/. You can find your account representative on your Terminal panel by pressing the Esc key. They reinforce one another. Purposeful. Explore our open roles across the globe here. Going back to why I chose Bloomberg Customer Support despite all the potential challenges. Based on 13284 salaries posted anonymously by Bloomberg L.P. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. We are a truly global business with a truly diverse workforce. Bloomberg is a disability inclusive employer. Based in Central London, the team is responsible for the whole of the Europe, Middle East. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. 2023 Bloomberg Customer Support Representative - Portuguese Speaker New York, NY $62K (Employer est.) Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. The highest-quality data scrubbed, verified and continually updated. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Your input helps Glassdoor refine our pay estimates over time. Learn more about the application process or click below to apply. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Multi-asset order and execution management solutions and investment cycle analytics. to let us know you're having trouble. per informarci del problema. Where. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Customer Support Representative in Hoddesdon: 35,376. Your understanding of Bloomberg, our business and values, who our clients and competitors are, and our advantages. Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. The chance to help clients financially appeals to . | Learn more about Fabio Freitas, CSM's work experience, education, connections & more by visiting their . 114320. Check your inbox for a link to activate this alert. Where. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. Job Description. an. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. A 4th year Bachelor of Commerce Finance student at Humber College, seeking a work placement to continue to apply my experience in the banking industry. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. This is a 60-minute interview with our APAC head of Bloomberg Customer Support. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? Our industry-leading customer service teams: You will have the opportunity to champion your career across the company. Possible Range. Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Bloomberg is an equal opportunity employer and we value diversity at our company. Our customers across the globe rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. Wir entschuldigen uns fr die Umstnde. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Wenn Bloomberg is a disability inclusive employer. The sun never sets on the worlds financial markets. The sun never sets on the worlds financial markets. Salary information comes from 69 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Dress professionally, even for video interviews. The sun never sets on the worlds financial markets. Customer Support Representative employees in Wath upon Dearne, England. Ability to start full time role on July 24th or September 18th 2023, Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Use index data knowledge to provide first-class customer service. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. Provide thoughtful examples and dont be afraid to ask questions. Would you like to review them now? Please check your email. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Discover the latest happenings at Bloomberg, across our business and around the globe. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Of course, it wouldnt have happened without supportive managers who also embody the corporate culture. Bloomberg is a disability inclusive employer. Related Searches:All Customer Service Representative Salaries|All Bloomberg L.P. Salaries. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. By submitting my information, I agree to the privacy policy and to learn more about products and services from Bloomberg. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Support Third Party Index Providers who . Because the team covers three global regions and four time zones, we rotate shifts so I dont work at 2 am. We transformed the financial markets in 1981. We are sorry for the inconvenience. 30d+ The Company does not provide benefits directly to contingent workers/contractors and interns. After the training, I began taking client calls independently and was evaluated on the quality of service I provided. | Saiba mais sobre as conexes, experincia profissional . You will be responsible for ensuring the timely receipt of invoices and cash collection. Would you like to review them now? Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. Si vous continuez voir ce Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Average salary for Bloomberg L.P. Your recruiter will advise which scenario is applicable to you. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology Enter the email address associated with your account and we will send you a new password. Manage contracts, exchanges, billing and enterprise products via our self-service portal. Apply if you think we're a good match. In a career at Bloomberg, you will play a vital role in making it all happen. Please check your email. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Were committed to building a diverse and inclusive workforce. enviando un correo electrnico a Please read our full terms & conditions before applying. Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. d identifier (ISIN / SEDOL d) . Home View All Jobs (471) Results, order, filter 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Jobs Featured Jobs; 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker. Enter the email address associated with your account and we will send you a new password. enva un correo electrnico a Customer Support Representative in Wath upon Dearne, England: [salary]. We transformed the financial markets in 1981. 2023 Bloomberg Finance L.P. All rights reserved. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues.
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