Collecting your car Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. BA had begun to bring people back ahead of the. The majority of our calls are managed by British contact centres. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. If you do not have the authorization, you will not be able to travel on BA to the USA. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Lorem ipsum dolor sit amet consectetur adipisicing elit. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 We'll make sure your comments reach the right person. Please note that this form isnot intended to ask staff travel related questions. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. This will give you your flight status. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Please visit our Help centre for more support if you have a question about your booking or flight. Please visit our Help centre for more support if you have a question about your booking or flight. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. How do I claim missing Avios or Tier Points on flights or other purchases? Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Original review: Nov. 9, 2022. You can also visit the offices located in different parts of our country. Refreshed every minute. Earn miles Had a great experience and want to thank someone for it? At British Airways weve always taken data protection very seriously. Address: www.rsaba.com, Solo Club You can also get in touch with us on Twitter @British_Airways. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . We have gathered invaluable insider information and tips to help you to get on board. Please do not ask any BA staff for an upgrade. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. On Business is our loyalty programme for small to medium sized businesses. British Airways (BA) is the flag carrier airline of the United Kingdom. Looking for a particular British Airways employee's phone or email? The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Email:
[email protected] Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at
[email protected] quoting your staff number and service details, & they will check your eligibility. Passengers without bags should proceed to security. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Please have your booking reference ready when you call. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . A free inside look at company reviews and salaries posted anonymously by employees. Email:
[email protected] Contact the airport you were in or flying to when you lost your property. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Sign up for a free account. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? You may also receive a text message if you have registered your mobile/cell number. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Amenity bags will not be given to staff who travel in premium cabins. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Email:
[email protected]. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. (BA Heritage Centre / Museum, at Waterside) Is there a step-by-step guide I can follow? The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Tel: 020 8562 5777 Please note that this form is not intended to submit staff travel related questions as these cannot be answered. All other airports: If there is a desk signposted for standby travel, go to that desk. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Need to get in touch with British Airways? Email:
[email protected] If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Please refer to the FAQ on my.baplc.com for further information. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Please have your booking reference ready when you call. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Flying on a stand-by ticket can be challenging. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. It shows the number of listings and priority, but not commercial overbookings, etc. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council YIDxxS1 will mean you are eligible to the economy class allowance. Screen Reader users press Enter to select a Filter by product. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Customer Service Resources Customer Relations postal address When do my Avios expire? British Airways is back on the hiring road. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. BA IT Support Centre This is a public forum and we don't recommend that. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Request duplicate receipts, proof of travel and other insurance documents Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. You'll need your staff number/user ID and a BSAFE password to log into this system. 19,209 talking about this. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Screen Reader users press Enter to select a Filter by category. While the business class service . This site is protected by reCAPTCHA and the Google. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Get contact details including emails and phone numbers IT Department. Your IP: 2 . If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. million verified professionals across 35 million companies. If you need further details about refunds, please click here. Click to reveal If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. It is headquartered in London, England, near its main hub at Heathrow Airport.. Seat requests are not permitted on Staff Travel. What ways can I check in? Answer. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. If you have any problems using the site, please check that your e-ticket has been correctly issued. Excesses may apply. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Full-time, Part-time . Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Smart national dress or company uniform is acceptable in all cabins. We're sorry your travel experience with us didn't meet your expectations. Up to 5 Find Reviews. Your booking reference consists of a combination of 6 letters and numbers e.g. Have you already booked? AB2CD3. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. (business & personal). Fly the World (Staff Travel). This button does not work with screen readers. You'll see the most relevant contact details for you if you are logged in to ba.com. How can I stop them expiring? If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Use this form to log in to your account or to create an account for the British Airways executive club. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Clear All. Heathrow. Answer Id 1957 Now, we're looking to build on this spirit and passion to make tomorrow . Website: www.ba.com/heritage If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Contacting British Airways - by phone or otherwise. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Search job titles. One laptop bag OR one briefcase OR one handbag. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Get Contact Info for All Departments. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Your booking reference consists of a combination of 6 letters and numbers e.g. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Welcome to our official Facebook page. Please use the previous link instead. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Try Social Media "DM via Twitter." They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. 01, 02 and 03 numbers are included in allowances else geographic rate. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. 159.65.154.158 The action you just performed triggered the security solution. Daily, 7am - 11pm: Eastern Standard Time (EST). When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. There are plenty of ways to earn British Airways Avios. Through check-in Through check-in is not available to standby passengers. Cloudflare Ray ID: 7a2c63981fec32af Fax: +233 (302) 823 233. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Eliminating the need for you to check your booking details and request booking services . Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Flybe once provided more than half of UK domestic flights outside London. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. Please note that BA will not accept coupons for different airport pairs. Filter. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details We want you to know you can trust us to respect your privacy and keep your personal information safe. Greater London UB7 0EB |. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. 09042890159 Performance & security by Cloudflare. Greater London UB7 0EB |. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Published Oct 14, 2021. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. How do I review and update my personal information? If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Write to us. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. Please ensure that your attire is appropriate for the cabin of eligibility. Emails found on company website
[email protected] 50% Support 10 10 Emails found on 3rd party websites
[email protected] 99% 0 0 free lookups / month. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Claim baggage-related expenses or compensation. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. BA has a dress code which is applied to rebate passengers. 212 British Airways reviews. 2011 BA Clubs Regus 450 Bath Road, Longford. 2011 BA Clubs Regus 450 Bath Road, Longford. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Earning British Airways Avios. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. If not, please call us. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Seat allocation will depend on how you present yourself. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. {{ userNotificationState.getAlertCount('bell') }}. The majority of our calls are managed by British contact centres. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. All airports with self-service check-in kiosks. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Please note this number is only available when calling within the UK. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association 11. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). By using ba.com you agree to the use of cookies. Were keen to get to the bottom of your issues whatever they might be. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970.