Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. That Microsoft account doesn't exist. This is a fairly recent change that I have observed, with great frustration. All Microsoft accounts are either work/school or personal. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Now click on "All services.". Try another email address or sign up for a new one. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Created by Anand Khanse, MVP. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Madness. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. Try out a couple of familiar usernames and passwords variation that might been have used recently. If not, select the checkbox next to the device. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. We'll ask where you'd like to get your verification code and select Next. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Enter a different account or get a new one. Enter a different account or get a new one." Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. I have the same error from the same steps but with a different cause and solution. Head over to Accounts, then Email & accounts. Do not use an account name from another type of account. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. What is so difficult that Microsoft doesn't recognise a valid account? Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Enter a different account orget a new one. You can also verify by asking close contacts to whom you have emailed from that account. I'm sure if I had created a local account it wouldn't have been an issue. I know the account is valid because it is the same one I am using in this forum. If your Microsoft account doesn't exist but it does, you might be permanently locked out. If you arent an admin, see How do I find my Microsoft 365 admin? I have the same problem. The previous emails from Microsoft will show your account name. Office 2021 all you need to know. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Hey, so yesterday, I tried logging in into Minecraft. My answer is to jettison Microsoft for something that works. Microsoft O365 accounts conflict with Microsoft regular accounts? How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. After that, click on "Devices.". If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. From there, check to see if your device is enabled. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Someone please tell me that there is a solution now. Sign in with your Microsoft account and password. A Office 365 account is used for activating Office, not to logon to Windows. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. "That Microsoft account doesn't exist. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. To learn more, see our tips on writing great answers. I haven't been able to find a way to set that up right out of the box, though. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. I am trying to sign in to a new computer using my Microsoft account. We'll ask where you'd like to get yourverification code and selectNext. While the account may be wrong, there may be other factors that can contribute to this error. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Send a test E-mail to the supposed user ID. T he works account does exist and is used to access an Azure subscription. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Copyright Windows Report 2023. Enter a different account or get a new one. I believe I've got the bottom of it. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. He has work experience as a Database and Microsoft.NET Developer. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. One last method would be to sign in to your email associated with your Microsoft account. Then we were able to add the workplace user. You may be mistyping the email address. In this case, you can no longer access the Microsoft services associated with that account. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Remember, if that fixes it, you can always add the account back in later. That Microsoft work or education account doesnt exist. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Fix the damned product I pay for every single year, again and again and again. I can sign into outlook just fine using my work domain email, but it wont work through power automate. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Hope this helps someone. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. Microsoft | Login. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Is it correct to use "the" before "materials used in making buildings are"? New Member. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Also, you might have knowingly or unknowingly deleted your Microsoft account. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. I was having issues accessing my work/school account in the Calendar app on Windows 10. This is also happening to me. I do not know how they are translated in English it was something like "experience online content". Youre trying to login and get an error like this: That Microsoft account doesnt exist. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Microsoft Office upcoming support end datechecklist. Sign In. Enter a different account or get a new one. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Hi Lael! She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. So, visit the Microsoft Web page and sign up for a new account. That is frustrating because the field is required. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. That said, these aliases cannot be used to login into a Microsoft account. But, I get a message saying "The Microsoft account doesn't exist. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! This is an easy fix that I could not find on the Microsoft support fo. A local account is like setting up another user, but it's only on that one computer. This seemed to have created the issue somehow. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. WDAGUtilityAccount: What is it & Should you Disable it? An additional address is meant for user account recovery and security purposes. Select Reset password below. Now hover over History and click on History.. FIRST: carefully check that the email address is exactly correct. Position: Columnist She was graduated from the major in English. Another important step is to verify every input. Are there tables of wastage rates for different fruit and veg? It looks like this isn't a Microsoft account. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Do I need a thermal expansion tank if I already have a pressure tank? Ok. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Another method would be to open any Office 2016 or 2019 app and create a new document. Microsoft will permanently delete any account which has not been active for the past 2 years. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. But every time, I got this error: "That Microsoft account doesn't exist. 3. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. At the moment, neither error message nor the logins show the important difference between the two types of login. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. 1. Fill out all required fields. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? Hence, logging in with the affected account (Alias) will trigger the user ID error. On Your Dashboard, click on click Schedule next exam button to select your exam. This is extremely frustrating. Type the requested information and select Send code. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. So, lets see what can possibly trigger the issue. Copyright Windows Report 2023. The best answers are voted up and rise to the top, Not the answer you're looking for? To resolve this, log in using the details of the new account. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. A Gamertag is meant to serve as an identity only on Xbox. Enter a different account or get a new one" when opening outlook through Power Automate. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. @harrymc: there's a chat going on as well. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Date: April 2, 2021Tags: Microsoft Account. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. I am baffled by this. I am not even sure if that would work anyway. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. For Windows devices, try the following troubleshooting methods. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Time-saving software and hardware expertise that helps 200M users yearly. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Click on the Start button on the left side of your Taskbar, and select Settings. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. 4. Once the account has been created, you can start using that Microsoft service again. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. rev2023.3.3.43278. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. When I go to "make a new one", it says that the account already exists and that I should try logging in. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. How do I align things in the following tabular environment? If you are having troubles fixing an error, your system may be partially broken. Restart the device, and install from https://portal.office.com/account to get the correct version. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. I hope you were able to figure out what was wrong with your account. This thing does so much stuff that it can't do anything. Enter a different account orget a new one. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. How did you reverse your original choice? Hi, I am trying to register for AZ-900 exam. That Microsoft account doesn't exist. Aliases are also to be avoided if you want to get to the bottom of things. Usually this error appears because of a simple typo. Feel free to let us know the solution that helped you fix this issue in the comments below. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Choose from the options provided on why you need a password reset, then click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/09/Reset-Microsoft-Account-Password-Online.png","width":600,"height":372}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"3. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. We are happy to help you! Restart the device, and install from https://portal.office.com/account to get the correct version. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. So frustrating. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Here at Business Tech Planet, we're really passionate about making tech make sense. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. Guiding you with how-to advice, news and tips to upgrade your tech life. But, I get a message saying "The Microsoft account doesn't exist. Microsoft. 5. Now click on "Azure Active directory" you may need to click on "Show all.".
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