This website is using a security service to protect itself from online attacks. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. The salad was sadly very disappointing! On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. Interior Plants. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. But then I got to the peas, these weren't even Luke warm, they were stone cold. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. speed the process a lot. is yeoville, devon! I could not finish the breakfast and felt quite sickly afterwards from the grease. Seasonal items available, including a huge range of LED scenes/vehicles. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Let us know with the button below. Tagine had cool spots! Lovely garden centre in general with a gift shop worthy of a visit. Ordered food. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Service was wonderful. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Off I go again to get more cutlery. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Planters at Tamworth & Bretby | Planters Garden Centres During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Seasonal items available, including a huge range of LED scenes/vehicles. Cloudflare Ray ID: 7a2ae229e9cd28f8 By now you are in the garden centre and . Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to [email protected]. Tel: 01283 . White bun was dry and crumbly which spoilt the burger. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. well I'd have thought that was fairly obvious really. As always you can unsubscribe at any time. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Vegetables available limited - just got carrots with Cottage pie. Bretby Lane, Burton upon Trent DE15 0QS, England. Wet & Brown Lettice leaf's. Performance & security by Cloudflare. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Planters At Bretby. Off I go again to get more cutlery. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. White bun was dry and crumbly which spoilt the burger. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. with wet runny prawn sauce! open in a new window open in a new window open in a new window open in a new window open in a new window . It started wth having to queue to find out where our booked table was. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. First of all this review is for the restaurant only. which when you placed on the base on your table identified where you were sitting , this worked very well. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. that the ham and eggs was 2.00 more than wherever she'd just come from). We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Planters at Tamworth & Bretby | Planters Garden Centres looking forward to seeing you all there. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. Bretby Garden Centre. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . Open until 6:00 PM (Show more) Mon-Sat. Would you mind contacting our centre manager on 01283 703355 and ask for Mark Shaw alternatively send him an email to [email protected] you, Ben. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Ice skating was being thoroughly enjoyed by family groups. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. absolutely no issues yes its atad expensive but you know how much it is before booking and going. The Bretby garden centre will be offering a wide range of Christmas fare and decorations. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. My husband was disgusted with the standard of the breakfast. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Tripadvisor performs checks on reviews. Mince pies had hurriedly been put out, with a very good price reduction on those. Easter chicks in the pet section were adorable. It was only just gone 3pm and they're open until at least 5pm. Did not taste as expected. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Called in on way back home and decided to have lunch. called in as we were staying locally (knights lodges) at lunch time. Learn how to create your own. It was only just gone 3pm and they're open until at least 5pm. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. Thank you. Cloudflare Ray ID: 7a2ae2586e8e780d Search for Garden Centres and other retailers near you, and submit a review on Yell.com. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. We always enjoy our visit here, products available and reasonably priced. I know the intention is good but they looked so forlorn and very very sad. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Lunch on Saturday luke warm. 148.251.124.245 She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? No one at any time during our meal did anyone come to the table to check that everything was okay. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Nice gift shop too. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. Nice garden centre. (HTTP response code 503). Get quick answers from Planters At Bretby staff and past visitors. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Tools located, plants chosen. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! 9:00 AM-6:00 PM; Sun. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. 10:00 AM-4:30 PM . She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? Then we were asked what we had ordered, so obviously it wasn't already being prepared. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Show open only . The staff are helpful and knowledgable too. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Husband tried the special, cottage pie, cleared the plate! Own or manage this property? Easter chicks in the pet section were adorable. New menus, again, because there has been another price increase. Service Wonderful but no Brioche Bun for Burger. But then I got to the peas, these weren't even Luke warm, they were stone cold. All seemed cheap food, with little thought to the preparation. One cream slice had become a cream slide. We also like that we can bring our little yorkie with us . Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed We've had quite a lot of families already come down to have a go on the ice. We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! "We've had regular skaters come to visit and they have said our ice is really good to skate on.". Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Staff were lovely and friendly. Budding skaters can get onto the ice until January 7. Staff were lovely and friendly. Such a shame as we come regularly for Sunday lunch which is always good. Get contact details, videos, photos, opening times and map directions. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. commas needed to sort list of fillings- very confusing! I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. This was the first breakfast we have had here and it will be the last. with wet runny prawn sauce! Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Staff very helpful and welcoming. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Well i was totally disgusted by this. This website is using a security service to protect itself from online attacks. Ordered food. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! . Should have read previous Tripadvisor reviews. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Soup luke warm sent it back came back with skin on where had been reheated to much We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! What do you think about Planters At Bretby? Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Food was tasty but there was no apology for the wait,only beingtold Well we are busy. Wet & Brown Lettice leaf's. Then we were asked what we had ordered, so obviously it wasn't already being prepared. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. It was only just gone 3pm and they're open until at least 5pm. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Great garden centre. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? more details. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. One cream slice had become a cream slide. If you know of any other garden centres or nurseries back open which are not included in the list above, please email [email protected] with details and we can add them to the list. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Planters At Bretby Garden Centre. Tripadvisor performs checks on reviews. Closes in 4 h 52 min. What Types of Materials are Ideal for a Greenhouse. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Popped in a few times for a cuppa and slice of cake, also good. Yell.com Yell Business. Finally someone came and asked whether we had been served we said no but then she had to retake our order. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. We always enjoy our visit here, products available and reasonably priced. 171. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. We visit regularly and have never been disappointed before. They dont know how to serve coffee here or serve food properly. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Thank you for taking the time to review our Garden Centre & Restaurant. Access from your area has been temporarily limited for security reasons. Ice skating was being thoroughly enjoyed by family groups. It was swimming in grease. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. well I'd have thought that was fairly obvious really. This means that we may include adverts from us and third parties based on our knowledge of you. 01283 [email protected]://www.plantersgc.com/. I will pass your comments on to the team. Something went wrong, please try again later. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Open now Closes at 18:00 5.0 (1 Rating) Write a review . Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. 219 Reviews. Thanks for the review, we are so pleased you enjoyed the food and our service wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Ask 1969Weekender about Planters At Bretby, Ask C1612KLannac about Planters At Bretby, Planters Restaurant at Planters Garden Centre, Lowercase Coffee Bar At The Alphabet Gift Shop. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Poor quality food. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Download the app Get a free listing Advertise 0800 777 449. keywords location .
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