We received information from the trust and other bodies monitoring the trust. 6 September 2018. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Outpatient services are also provided at the Corbett and Guest hospitals. The BBC is not responsible for the content of external sites. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). Our rating of responsive was requires improvement overall. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. Russells Hall Hospital Accident and emergency Even the food was great! It is great to hear that you received excellent care and treatment in the Emergency Department. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Wed also like to use analytics cookies. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. We spoke with 22 members of staff of various roles and grades. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Patient Experience Team, review titled My visit to A & E after an accident. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Outpatient services are also provided at the Corbett and Guest hospitals. Staff were not always using clinical judgement alongside NEWS scoring criteria. Share your experiences of UK health and care services, Default One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. All the best and take care. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. If you need sub-specialty input, you will then be referred to different specialties. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Only a small proportion relates to the emergency department itself. We spoke with 44 people who were using the service or their relatives. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. ADVERTISEMENT: Services or products are not endorsed by the Trust. There was insufficient senior medical and specialist oversight and in reach to the department. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. Acute Medicine Department - The Dudley Group NHS Foundation visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. The BBC is not responsible for the content of external sites. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. The Russell Legacy Project will be located on the hospital campus in Alexander City. Information was available for people to read if they chose to. These clinics provide patients with the opportunity to be reviewed by a senior doctor. AEC was well run and escalated patients that they couldnt manage. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. I then come down with a pneumonia on my chest. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. I was looked after from the time I arrived until the time I left by very compassionate members of the team. All the best and take care. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. We carried out an out of hours, unannounced, focussed inspection. Staff cared for patients with compassion however, patient dignity was sometimes compromised. nhs.uk We are carrying out a review of quality at Russells Hall Hospital. Medical secretaries: Bev/Ruth (ext. Published They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. I'm feeling more optimistic about my treatment. Following streaming or triage in emergency departments (EDs), Specialists (e.g. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. No rating/under appeal/rating suspended 30 July 2013, We found that people received care that met their needs. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. You may be admitted to AMU if your expected length of stay is 48-72 hours. One staff member said, "I am proud to be working for this trust.". "We are working closely with HSE in relation to this matter.". It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Menu The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. I was treated with so much dignity and respect that I left feeling supported and cared for. Published Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. We found that people's complaints and comments were taken seriously and escalated when appropriate. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit In 2011/12 33,000 ambulances turned up at our Emergency Department. Cant fault the staff and the service. 2023 Russell Medical. Follow BBC West Midlands on Facebook, Twitter and Instagram. nhs.uk The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. the service is performing well and meeting our expectations. There were areas of poor practice where the trust needs to make improvements. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. In AMU, you will also be reviewed by therapy services if necessary. We provide healthcare in hospital and the community. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Also thank you to the lovely staff of russells hall A&E. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019.
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